Additional Refund Costs

Subject to the Buyer having a right to return the Goods pursuant to these terms, all sales are final.  However, Edge Teamwear does, subject to the terms of this clause, recognise that there may be occasions when it is appropriate to accept returns from the Buyer and Edge Teamwear shall, on a case by case basis, consider doing do.  For the purposes of this clause, any Goods which the Buyer wants to return shall be referred to as “Returned Goods”;

Edge Teamwear will, in any circumstances, only accept returns if the following conditions are met: 

(a) The Buyer shall provide a proper invoice number in respect of the Returned Goods;

(b)  By way of a restocking charge, the Buyer shall pay to Edge Teamwear a sum equivalent to either £30 (or equivalent in Euros if applicable) or 20% of the price of the Returned Goods;

(c) The Returned Goods must not have been worn (including tried on) and must be returned in their original unopened packaging;

(d) The Returned Goods must be returned with all original documentation that was supplied with the Goods;

(e) Edge Teamwear retain the right to refuse Returned Goods should we deem them to be unsuitable for resale;

(f) The Buyer will pay for and arrange the return of the Returned Goods.

The following Goods will not be eligible to be returned pursuant to this clause:

(a) Any discounted or sale items;

(b) Underwear;

(c) Consumables;

(d) Any Goods which have been ordered as bespoke Goods by the Buyer (for example, embroidered and/or personalised Goods);

(e) Samples;

(f) Any Goods which have been in the possession of the Buyer for more than 28 days after delivery;

(g) Discontinued lines;

(h) Seasonal products;

(i Any Goods which have, as their function, the protection of health and safety and/or the hygiene of the wearer.  By way of (non-exhaustive) examples, high visibility garments, earplugs, face masks and goggles.